We cannot adequately express how happy we are with Kim being our pet sitter. Our cat Mizuki is so particular and so very shy – either she likes you or she doesn’t. In the past we have had other cat sitters (other companies) who stayed overnight many times, sometimes two weeks straight, for a long vacation and Mizuki never came out for them. She would hide under the bed, would wait until the sitter was gone and then she would come out to eat or do her business. Consequently, when we came back from vacation we found a very unhappy cat as if we had abandoned her; crying and all that. With Kim, completely different. From the very first visit, Mizuki came out within 15 minutes for her, and we can see in the pictures or video Kim provides just how happy Mizuki is with her. We really appreciate how Kim pampers her and treats her, because that is what we do. When we get home it is very uneventful with Mizuki, as if a different family member had stayed over while we were gone. Mizuki is like our little daughter, so we are extremely happy with the work Kim does for us.